To obtain technical support, please complete all the fields shown below. Please allow 24 hours for a response.

Company Name (if any)

In order to assist you better, please complete all of the following fields. If any of these fields are unknown to you or do not apply to your request, you may leave them blank.

Which Game

Blackjack
Video Poker
Craps
Slots
Roulette
Keno

 

Please tell us which game version you are playing - we need the version number and version date. This can be found inside the game by clicking the "About this Game" option on the HELP MENU.

Where Purchased

Type of Computer

Version of Windows

Computer ID Code

 

If known, enter the Computer ID code for your PC. It can be found on the Exit screen that appears when you exit our games.

Enter it in the format #####-#####-#####-#####

If your Computer ID does not appear as 4 sets of five numbers, then you are playing an old version of our games. Please upgrade to the latest version which can be downloaded from this website.

Please provide us with as much detailed information as possible.

Enter Security Code

 

In the field above, please enter the security code shown. Once you have completed the fields on this page, click the Submit button to send your request to us.